Frequently Asked Questions
1
What vaccines do you require?
We require all dogs staying to have proof of vaccinations.
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Rabies: Yearly or 3 years if 3 year dose was given
Bordetella: Once a year
Distemper (DHPP/DAPP): Yearly or 3 years if 3 year dose was given
1
What time is drop off and pick up?
We have drop off everyday from 8am-9am and our pick up time is from 3-6:30pm. If you'd like to drop off your dog for boarding between 3-6:30pm, there will be a $25 charge for the night. We have a strict drop off and pick up time for all of our services to give your pup the attention he/she deserves during their stay. You can pick up your dog the morning (before 9am) after your last reservation day and there will be no charge for the day.
2
What do I need to bring with my dog?
Please arrive with a leash, a collar, and enough food to last your dog the entirety of their stay with us. We want your pup to feel right at home during their stay with us, so you're more than welcome to bring their own bed, toys, and belongings from home to make their stay extra cozy. However, if your dog may chew things in the kennel or destroy them, please refrain from bringing belongings. We are not responsible for damaged items. If your dog needs medication please note that during booking and we will be sure they get whatever it is they need!
3
Does my dog need to be neutered/spayed?
We have the capabilities to take both intact males and females. Please note that both intact males and females will have an additional $10/day charge.
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4
What is your cancellation policy?
Cancellations made within a week may incur a fee. Please reach out if you need to cancel to see how we can accommodate your needs.
5
Do you have different rates for weekend/holidays?
We do! The day before and after a holiday will incur our holiday rate of an additional $5/day.
If the holiday falls on a weekend, the holiday rate will apply to the Friday before and the Monday after. Here is a list of the Holidays that will incur our holiday rate (All Federal Holidays):
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New Years Eve
New Years Day
Martin Luther King Jr Day
Washingtons Birthday
Memorial Day Weekend
Juneteenth
Independence Day
Pioneer Day
Labor Day Weekend
Columbus Day
Veteran's Day
Thanksgiving Weekend
Christmas Eve
Christmas Day
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